CitrusWeb Works
Web applications and SaaS for manufacturers
FAQ
Questions small manufacturers ask before the demo.
Short answers on pricing, integrations, AI review, demo data, and where CitrusWeb fits next to the systems already running the shop.
Is CitrusWeb Works an ERP replacement?
No. The product is a workflow layer for quoting, customer service, bid alerts, tariff monitoring, and audit readiness. It works around the ERP, spreadsheets, inboxes, and exports a shop already has.
How is pricing handled?
Pricing is flat per shop, never per seat. Setup, migration, and live integrations are quoted separately when a shop wants those services.
Can it work before integrations are connected?
Yes. The launch apps can run from demo data, CSV exports, forwarded inboxes, and manually reviewed records. API connections make the workflow richer, but they are not required to start.
Does the AI send customer messages automatically?
The first workflow is review-first. AI drafts, classifies, summarizes, and routes. Staff review and approve customer commitments, pricing, legal language, and schedule promises.
What systems are the first integration targets?
The target list is Paperless Parts, JobBOSS2, Katana, Fulcrum, MaintainX, QuickBooks, ShipStation, LTL freight carriers, CSV/email import, Apify, SAM.gov, and MCP.
Does the product control machines?
No. CitrusWeb Works can show work centers, assets, downtime, and related records, but it does not send commands to machines.
What is Volunteer Precision Components?
It is the fictional demo tenant used to show realistic CNC and fabrication workflows without exposing a real customer's data.